IBL News | New York
OpenAI, whose ChatGPT now serves 800 million users per week, shared the State of the Enterprise AI Report, which draws on a survey of 9,000 workers across 100 enterprises adopting AI.
The primary outcome is that enterprise AI adoption is accelerating, reshaping how people work, teams collaborate, and organizations build and deliver products.
In addition, AI is not just helping people do the same work faster—it is enabling people to do new kinds of work.
AI is gaining traction across every sector, with technology, healthcare, manufacturing, professional services, and finance seeing a momentum.
Globally, the fastest‑growing business customer bases include Australia, Brazil, the Netherlands, and France, each exceeding 140% year‑over‑year growth.
International API customer growth has exceeded 70% over the last six months, with Japan having the most significant number of corporate API customers outside the U.S.
Across surveyed enterprises, 75% of workers report that using AI at work has improved either the speed or quality of their output. Workers report saving 40-60 minutes per day, with heavy users reporting more than 10 hours per week.
Across departments:
- 87% of IT workers report faster IT issue resolution.
- 85% of marketing and product users report faster campaign execution.
- 75% of HR professionals report improved employee engagement.
- 73% of engineers report faster code delivery.