Anthropic Finds that AI is Radically Changing the Nature of Work for Its Software Developers

IBL News | New York

Anthropic found that the use of AI is radically changing the nature of work for software developers inside the company, while it is handling increasingly complex tasks more autonomously.

Key findings from a survey of 132 engineers and researchers at Anthropic indicate that Claude Code is most often used to fix code errors and learn about the codebase.

Productivity gain was a 50% productivity boost, a 2-3x increase from this time last year.

In addition, 27% of Claude-assisted work consists of tasks that wouldn’t have been done otherwise, such as scaling projects, making nice-to-have tools (e.g., interactive data dashboards), and exploratory work that wouldn’t be cost-effective if done manually.

Claude fixes a lot of “papercuts”. 8.6% of Claude Code tasks involve fixing minor issues, such as refactoring code for maintainability. These minor fixes could add up to larger productivity and efficiency gains.

Another conclusion is that most employees use Claude frequently, yet report they can “fully delegate” 0-20% of their work to it. Claude is a constant collaborator, but using it generally involves active supervision and validation, especially in high-stakes work, rather than handing off tasks that require no verification at all.