Author: IBL News

IBL News | New York

Salesforce said it’s acquiring the AI customer service platform Fin, formerly known as Intercom, for $3.6 billion.

The deal, expected to close in the fourth quarter of the company’s fiscal year 2027, will result in the integration of Fin, with its 30,000 business customers, into the Salesforce Agentforce portfolio.

Powered by its proprietary AI model, Apex, Fin’s AI Agent autonomously manages customer support queries across chat, email, phone, SMS, WhatsApp, and Slack.

Salesforce CEO Marc Benioff in a release.

IBL News | New York

Governments and enterprises are increasingly showing they want AI they control, not rent, especially when trade secrets and national security sit on the line.

Tapping into this demand, Palantir Technologies announced a partnership with Nvidia this week. The deal intends to integrate Nvidia’s Nemotron open-weight models into Palantir’s Sovereign AI Operating System.

With this move, customers in U.S. government agencies and critical infrastructure can deploy, customize, and post-train models on their own data — while retaining full ownership of the resulting model weights.

Palantir supplies the ontology layer that structures messy data into usable intelligence, as well as deployment tools via AIP, Foundry, and Apollo. Nvidia brings the hardware acceleration and open models. Together, they create a secure, on-premises or air-gapped stack that closed labs like OpenAI and Anthropic struggle to match in terms of data sovereignty.

Palantir CEO Alex Karp [in the picture above] highlighted this exact point yesterday on a CNBC appearance. Enterprises and agencies grow tired of unpredictable token costs and the risk of transferring their competitive advantage to third parties. Palantir’s approach lets them own the means of production.

Alex Karp’s message was clear: “Stop renting AI from Big Tech. Palantir and Nvidia just teamed up to give governments and giants complete control.”

Palantir pitches from a position of strength. The company reported $1.6 billion in Q1 revenue, up 85% year-over-year — its fastest growth since going public. U.S. revenue hit $1.28 billion, more than double the year-ago period, with U.S. commercial up 133% and government up 84%.

Sovereign AI infrastructure can grow into a $177 billion market by 2035 at a 28% CAGR, according to Precedence Research. Palantir doesn’t need to win every dollar — it only needs to become the default operating layer for the most sensitive workloads.

Investors say the Palantir-Nvidia deal quietly strengthens Palantir’s position as an infrastructure provider rather than just another AI tool provider. With 85% revenue growth in Q1, guidance raised 71% for the full year, and a platform built for control-hungry customers, the setup favors patient shareholders who focus on execution over daily volatility.