IBL News | New York
Computer programmers, customer service representatives, and financial analysts will be among the occupations most exposed to AI.
Anthropic has forecasted the impact of AI on labor markets by combining LLM capability with real-world data, including the O*NET database, which enumerates tasks associated with around 800 unique occupations in the US.
The most exposed workers will likely be older, female, more educated, and higher-paid, according to the company.
However, it’s unclear if there will be a disruption. The effects of industrial robots on unemployment continue to be debated.
The top ten most exposed occupations under Anthropic’s measure show that Computer Programmers are at the top, with 75% coverage, followed by Customer Service Representatives. Finally, Data Entry Keyers, whose primary task of reading source documents and entering data is significantly automated, are 67% covered.
At the bottom end, 30% of workers have zero coverage. This group includes, for example, Cooks, Motorcycle Mechanics, Lifeguards, Bartenders, Dishwashers, and Dressing Room Attendants.
The US Bureau of Labor Statistics (BLS) publishes regular employment projections, with the latest set, published in 2025, covering predicted employment changes for every occupation from 2024 to 2034.
Anthropic compared its job-level coverage measure to the Federal Government’s predictions.
Researchers have taken different approaches. Some say that the job apocalypse is unlikely, as today, more AI programmers are being hired
